Archive for the ‘Tips’ Category

Malware designed to infect Macs too

Friday, July 31st, 2009

malwareQuite often Mac users operate under the assumption that they are immune to viruses and malware attacks.  The truth is, Mac users make up a smaller percentage of overall users, constituting a smaller target, and thus yielding a smaller reward to the attacker.  That is not the same as being bullet proof.  Additionally, Microsoft has continually drawn the fire of the hacking community much more often than other companies offering operating systems and applications.  This has fostered a false sense of security in the Mac user community.  Malware can be written to infect anything, including phones and other handheld devices. 

Our position is that users should be vigilant, regardless of their choice of computing platform.  Patch your systems often and beware of the sites you visit and the offers/warnings you click on.  Below is an example of a website designed to lure in visitors.  Once there, they are prompted to take an extra step in order to play a video.  This is a common action for many sites, but this particular one uses the user action to launch illicit code.  It isn’t only the promise of nudity that is used as a lure for users, so don’t get caught up in being judgmental of the intent of the user visiting this site. 

“Hackers have created webpages claiming to contain the notorious Erin Andrews peephole video in their attempt to infect Mac and Windows computers. It’s no surprise that when news broke that a voyeur had secretly filmed her through the peephole of her hotel room door that the internet would be abuzz…

… If you visit from an Apple Mac we identify the malware as the OSX/Jahlav-C Trojan horse. Windows users are also at risk (I almost didn’t need to say that, did I?). When we tested it on a Windows computer we saw it serving up Mal/EncPk-IF on occasions, and at other times rogue anti-virus product Mal/FakeAV-AY.”

Posted on July 19th, 2009 by Graham Cluley, Sophos
Erin Andrews peephole video spreads malware

Author: Jim Cowden (Control Point)

The Benefits of Outsourced Computer Support in Today’s Economy

Thursday, July 23rd, 2009

outsourcing-puzzleTime is money. In today’s economy there doesn’t seem to be enough of either. And quite frankly, none of these two resources can afford to be misused. So how does a small business or entrepreneur save both time and money? One way to make better use of these valuable resources is outsourced computer support. For those of you who are unfamiliar with this incredible service, outsourced computer support is simply the hiring of a professional outside IT firm to analyze and fix your computers, servers, network, and phones when problems arise on an as-needed or ongoing maintenance basis…. read more

Can Kiva.org help your small business?

Wednesday, July 8th, 2009

kivaKiva (www.kiva.org) is a micro-lending company that got is start lending to third-world countries.  Leena Rao of Techcrunch writes “The financial crisis has made a lasting impact on small businesses around the world and here at home in the United States. With the credit crunch creating a virtual standstill of lending, small businesses in the U.S. are facing an uphill battle to find funds, especially if their financial history isn’t stellar. Kiva.org, one of the web’s most interesting innovators in the micro-lending space, is hoping to come to the aid of U.S. entrepreneurs and small businesses by launching a pilot expansion that would allow individuals anywhere to make small loans to low-income U.S. entrepreneurs through Kiva’s platform.” Read More

Top 5 Tips to Safeguard Your Computer

Tuesday, June 30th, 2009

1. Be very very afraid! – Don’t trust a link because you know the sender, read it. Does it make sense? If not, try and get to the linked article by manually browsing to the domain. If it was a phishing scam you’ll never find what the email promised.

2. Be very very prepared! – Install software or subscribe to a managed service that can handle virus and malware.

3. Be very very up to date! – Verify that you are patching Windows, and updating your virus and malware definitions.

4. Be very very thorough! – Scan, scan, scan, and then scan again. Make sure that you are aware of what’s been found on your computer then clean it off.

5. Be very very aware! – Don’t go to a site you’re unsure of. Don’t blindly enter your information online without being certain of their privacy policy. You should always be aware of how to remove your information before supplying it.

4 Random Tips

Tuesday, June 30th, 2009

- You won’t get money from the Nigerian in the email.

- Always lock your workstation when you get up from your desk. (press Windows Key and L)

- Your password should never be findable in a dictionary.

- If you’ve got a spam problem, Spamsonite is THE solution for you

How risky are you?

Tuesday, June 30th, 2009

shark_waveOne of the most common internet related questions we get at StoneHill, is “Which sites are dangerous?” or “How do I know if a site has spyware or viruses?” It’s a tough question and one that may never have a complete answer. That being said, we have found some the most dangerous search terms in the entire internet. By far the most dangerous search terms you could use would be “free music downloads.” Searching for that phrase seems to put around 20% of web surfers into the hands of websites that distribute malicious software, also known as “malware.” We all love free things but searching for the anything coupled with the word “free” is also one of the most dangerous searches in terms of malicious results.

The study that our researchers found examined 2,600 popular keywords on five major search engines — Google, Yahoo, Live, AOL and Ask — and analyzed 413,000 Web pages. The categories that had the highest risk of run-ins with malware: screen savers, free games, work from home, Olympics, videos, celebrities, music and news. The riskiest specific terms are: word unscrambler, lyrics, myspace, free music downloads, phelps, game cheats, printable fill-in puzzles, free ringtones and solitaire.

When we saw the results of the study, we all scratched our heads and noticed those terms and categories that were the riskiest were definitely not risque. This certainly points to the level of sophistication and social engineering that is going into luring users to these malicious sites. It may explain how your grandma got that virus; she searched for “word unscrambler.”

Maintain a sufficient level of IT spending or risk falling behind competitors.

Thursday, June 25th, 2009

missing-the-boatCRN magazine released an article today detailing a new Microsoft study, conducted by Harris Interactive, in which they found that many small and enterprise business’ are cutting back drastically on their information technology and innovation budgets.  This trend is especially prevalent in the U.S.  “The line between improving business efficiency and cost cutting is a thin one, and American companies have a well established pattern of focusing on short term profit at the expense of long term health.”

“Companies that invest now are going to win down the road,” said Sobel. “Profit is important, of course, but I’d rather sacrifice one point of profit by investing in IT and make up ten times that number over the next decade.”

As a computer service company I have seen this trend first hand.  Many of the businesses that need to be spending money now to be ready for the future land grab are instead pulling back their information technology budget.  Money is cheap right now and many leasing companies are looking for willing businesses.  Look around and ask your IT manager if it is time to upgrade or how your infrastructure will perform when your business starts booming again.

Don’t get left behind on the economic upswing because of you neglected your phones, computers, servers or technology today.

IT Keyboard Shortcuts and Outsourcing Tips

Tuesday, June 9th, 2009

Keyboard Shortcuts – the not so obvious ones
Task Manager = Ctrl+Shift+Esc

Lock your computer = Windows+L

Close Current Program = Alt+F4

Shows the desktop = Windows+D

Copy image of current window to clipboard = Alt+PrtScn

Is IT in your budget?
So one of the first things you would learn in any beginning finance class is that you need to have a budget. Budgets are invaluable tools for helping you run your business smoothly and efficiently. Have you budgeted for IT?

Rarely has there been technology available like there is today that can help reduce your total cost of ownership of your technology infrastructure. Options like:

- Remote Support plans
- Managed Service plans
- Server virtualization
- SaaS software applications that never need to be “upgraded”
- IT Automation

Regardless of who is doing your IT right now, these are the things that deserve serious evaluation to ensure your being a good IT buyer. Also choosing an IT provider that is Microsoft Certified at minimum and hopefully is a Microsoft Gold Partner will ensure that their technicians are skilled and efficient which translates to you spending your money wisely.

So many facets of your technology infrastructure can now be supported up to a point with level costs. This makes setting your budgets easier. The age of your infrastructure should also be considered when setting a budget. Plan to spend more money to support older systems.

So take some time to budget for IT spending. Who knows maybe you don’t need to spend as much as you fear you do.

New Verizon Wireless Device
Verizon Wireless is about to release a fantastic device! The MiFi. From Novatel wireless, it’s a portable wireless router that will deliver a wifi hotspot to you via Verizon’s 3G wireless network. Much like the usb adapters from Verizon and other wireless providers the MiFi connects to the cell network for DSL like speeds. The difference is that the MiFi doesn’t need to plug into anything and it is a wireless router and WiFi hotspot. So just configure your laptop to connect to the Mifi’s wireless network and you are done. No extra software on your computer or dongles to attach. It’ll give up to 4 hours of connection time and sleeps if not used for 30 minutes. It will be available later this month.